English editorial summary of the original Bitech article. Read the Indonesian original
Archived Bitech illustration: Digital transformation for small businesses starts with everyday work.

Start with the operational need

Digital transformation is useful when it changes how work gets done. Moving a record to a screen is only part of the task; the information also needs to support the next person in the workflow.

Build in manageable stages

Choose a process the team can describe clearly, such as stock recording or order handling. Agree on the information needed and the responsibilities for keeping it current.

Help the team adopt the process

Introduce the system with the people who use it. Make room for training and feedback, then review whether the new process resolves the original problem before expanding it.