English editorial summary of the original Bitech article. Read the Indonesian original
Archived Bitech illustration: Connecting showroom and workshop operations at Fortune Showroom.

Information stopped between departments

Inspection checklists, vehicle photos, repair estimates, and workshop progress were kept in separate places. Teams could not easily see the complete status of a vehicle.

Start with the vehicle journey

Bitech mapped how a vehicle moves through Fortune Showroom, then connected inspection, documentation, work orders, estimates, inventory, and the sales catalog. Each stage shares information with the next.

Connected operations

Inspection findings flow into workshop preparation and inventory. Vehicles ready for sale connect to the website catalog without re-entering the same information. The vehicle's history remains available across its journey.