English editorial summary of the original Bitech article. Read the Indonesian original
Find the question your systems cannot answer
A business owner may need three applications to find out which orders have not shipped. Sales, warehouse, and finance each hold part of the answer. The problem is the flow of information between them.
Map the flow before adding software
Identify where each record starts, who updates it, and where it is needed next. Choose a source of truth for orders, products, and customers. Begin with one connection that removes repeated entry or a recurring delay.
Make integration part of the operation
A connection needs clear ownership and a way to handle missing or inconsistent records. Test the complete workflow with the team using it, rather than treating an API connection as the finished result.