English editorial summary of the original Bitech article. Read the Indonesian original
An error message is only the beginning
When a customer reports a failed checkout, a developer needs more than a description. The device, user actions, and affected service all contribute to understanding the failure. Scattered logs make that context difficult to recover.
Bringing exceptions into context
Biwave is an observability and error tracking platform developed by Bitech. Its Trace module captures exceptions through an application SDK and organizes the information for investigation.
Built from production experience
The product draws on the experience of maintaining client applications. Its focus is helping teams move from guessing about an error to investigating the available context. Contact Bitech to discuss the product and its development.